Sage Software Cell Phone SageCRM 6.1 Manual do Utilizador descarregar pdf (Página 33)

Wireless Mobile Guide 4–1

Chapter 4

Working with CRM from a WAP Mobile

Phone

In this chapter you will learn about:

 Moving around and logging on.

 Finding contact information.

 Managing your Calendar.

 Finding and progressing a Sales Opportunity.

 Finding and progressing a case.

Moving Around

You must be familiar with the navigation elements on your WAP-enabled mobile

phone before you can log onto and work with CRM. A Nokia 6800 mobile phone

is used for illustration purposes in this document, but you can use any WAP-

enabled mobile phone.

Basic Navigation Elements

Navigation Elements

 Links. Enable you to move from one page to the next.

 Edit Boxes. Enable you to enter text or select from a list of options. Edit

boxes have square brackets around them.

Edit box

Link

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Sage Software Cell Phone SageCRM 6.1 Manual do Utilizador Página 33